Mobile Team

Support for asylum seekers living outside asylum facilities

What We Do

Since April 2025, the Mobile Team of the Migration office of the Ministry of Interior of the Slovak Republic has been providing professional services to asylum seekers who live outside the asylum facilities.

The team operates across the entire territory of Slovakia, mainly through field work based on your needs and prior agreement. Meetings can take place at the following locations:

  • Your home or familiar environment;
  • Migration office of the Ministry of Interior at Pivonková 6, Bratislava;
  • Refugee accommodation centre in Rohovce;
  • Refugee reception centre in Humenné.

Cultural Mediation and Social Counselling Services

How we can help you:

  • Translation and interpreting for administrative and everyday matters;
  • Accompaniment and assistance during visits to doctors, schools or state authorities, in case needed;
  • Advice and support in everyday life situations;
  • Orientation in Slovak society and legal system;
  • Support in becoming self-reliant outside asylum facilities;
  • Explanation of cultural norms and customs in Slovakia.

How we provide services:

  • Individual or group conversations in your native language;
  • Interpretation (non-judicial) with sensitivity to cultural differences;
  • Accompaniment to offices or healthcare facilities;
  • Lectures and workshops on employment, healthcare, social norms in Slovakia.

👉 The cultural mediator is your key contact during the adaptation process in your new environment.

How to contact us:

  • By phone – the number will be provided to you when you leave the reception centre
  • By email – mt@minv.sk
  • In person – at the Reception centre in Rohovce or Humenné

Psychological Counselling and Support

We can help you to cope with:

  • Stress related to the asylum procedure;
  • Psychological burden, loss and trauma;
  • Loneliness;
  • Crisis situations and the need for specialized care.

We do it by:

  • Individual counselling in a confidential setting;
  • Short-term interventions for crisis situations;
  • Mental health screenings and referrals to specialists;
  • Group sessions and psychological hygiene.

🧠 The Mobile Team psychologist helps you to handle difficult situations, reduce stress and prevent mental health challenges. Psychological support is essential for many asylum seekers facing trauma, loss, and uncertainty during the asylum process.

How to contact the psychologist:

  • By phone – the number will be provided to you when you leave the reception centre
  • By email – mt@minv.sk
  • In person – at the Refugee Accommodation Center in Rohovce

Who Is in the Mobile Team

  • Psychologist and Cultural Mediator – based at the Rohovce Refugee accommodation centre
  • Cultural Mediator and Supervisor – based at the Humenné Refugee reception centre

The team also works outside these centres, directly in the field according to clients’ needs, across the whole territory of Slovakia.

Contact for Information, Suggestions or Complaints

Irina Adamova, Manager

📧 irina.adamova@minv.sk

📞 +421 907 871 050

📍 Pivonková 6, 812 72 Bratislava